The Fiji Revenue and Customs Service (FRCS) last week hosted officials from the United Nations Office on Drugs and Crime (UNODC) under its Passenger and Cargo Control Programme (PCCP) as part of a technical mission focused on countering illegal hazardous waste trafficking.

The engagement brought together technical experts and frontline officers to assess current border control frameworks, identify operational gaps, and explore practical strategies to strengthen Fiji’s capacity in managing and monitoring hazardous waste movements across its borders.

Throughout the mission, FRCS provided strong institutional support, including facilitating high-level discussions, technical consultations, and coordinated port visits. These engagements enabled a comprehensive assessment of existing systems and reinforced the importance of intelligence-led, risk-based border management in addressing emerging environmental threats.

UNODC acknowledged the professionalism, cooperation, and technical contributions of FRCS officers, noting that their active participation significantly enhanced the quality and outcomes of the mission.

This collaboration reflects FRCS’s continued commitment to safeguarding Fiji’s borders and environment, while aligning with global efforts to combat transnational environmental crime. Strengthened partnerships such as this ensure that Fiji remains proactive in addressing complex challenges such as illegal hazardous waste trafficking, which poses serious risks to public health, ecosystems, and national security.

FRCS looks forward to building on this partnership with UNODC and advancing coordinated national and regional efforts to strengthen border controls, enhance information-sharing, and promote sustainable waste management practices across Fiji and the wider Pacific region.

The Fiji Revenue and Customs Service (FRCS) last week convened a high-level consultation with key fuel suppliers and public transport operators to develop coordinated solutions aimed at easing the impact of rising fuel costs on the Fijian economy.

This engagement forms part of Government’s proactive response to global market disruptions arising from the ongoing geopolitical conflict, which continues to exert upward pressure on fuel prices internationally. Recognising the direct and indirect effects on businesses and households, FRCS is working collaboratively with industry stakeholders to identify practical, targeted interventions.

A central focus of the discussions was to safeguard the public transport sector as an immediate priority. Given its critical role in supporting daily mobility, employment access, and economic activity, stakeholders agreed that ensuring the sustainability of bus operators, without passing undue burden onto commuters, is essential.

The first phase of the proposed approach therefore centres on ensuring that public transport providers are not disproportionately affected by escalating fuel costs. This includes exploring mechanisms to stabilise operational costs and maintain fare affordability for the public.

These proposals have been deliberated in close consultation with the Ministry of Finance, ensuring alignment with broader fiscal policy and national economic priorities. The collaborative framework reflects a whole-of-government and whole-of-industry approach to managing external economic pressures.

FRCS Chief Executive Officer Mr. Udit Singh noted that: “This engagement underscores our commitment to working alongside industry to develop balanced, responsive solutions. In times of global uncertainty, strong partnerships and coordinated action are critical to protecting both economic stability and the welfare of our people.”

FRCS will continue to facilitate ongoing dialogue with stakeholders as further phases of the response are refined and implemented. Additional measures may be considered as global conditions evolve, with a continued focus on equity, sustainability, and economic resilience.

The Fiji Revenue and Customs Service (FRCS) has successfully intercepted approximately five (5) kilograms of methamphetamine at Nadi International Airport, demonstrating its steadfast resolve to combat transnational crime, secure Fiji’s borders, and protect the safety and well‑being of its communities. The accused has been charged and has made a court appearance. The matter remains before the court.

The detection was made through coordinated risk profiling, intelligence‑led targeting, and thorough examination processes undertaken by FRCS officers. This outcome reflects the strength of FRCS’s integrated border management approach, where multiple operational units work seamlessly together to identify and intercept high‑risk passengers and illicit goods.

The concealment method involved sophisticated attempts to evade detection; however, through vigilance, professionalism, and strict adherence to established procedures, officers were able to uncover the illicit substances concealed within passenger baggage.

The individual concerned, along with the seized substances, has been formally handed over to the Fiji Police Force, including the Criminal Investigations Department (CID) and forensic teams, for further investigation and legal proceedings.

FRCS Chief Executive Officer, Mr. Udit Singh, emphasized that the interception highlights the critical role Customs plays not only in revenue collection, but also as a frontline defense against transnational organized crime.

“This detection is a clear demonstration of FRCS’s operational readiness, capability, and commitment to protecting Fiji and the wider Pacific region from the devastating impacts of illicit drugs. Every interception of this scale prevents harmful substances from reaching our communities and saves countless lives,” Mr. Singh said.

Mr. Singh further acknowledged the importance of strong collaboration within FRCS and with partner border agencies, noting that such partnerships are essential to maintaining effective border security while facilitating legitimate trade and travel.

FRCS remains steadfast in its dual mandate of enabling economic growth while ensuring the security and integrity of Fiji’s borders. The Service will continue to strengthen its operational capabilities, partnerships, and intelligence frameworks to respond to evolving threats.

Members of the public are encouraged to support national efforts by remaining vigilant and reporting any suspicious activities to the relevant authorities.

The Fiji Revenue and Customs Service (FRCS) recently hosted a meeting of the National Trade Facilitation Committee (NTFC) at its Headquarters in Nasese, Suva.

The NTFC serves as Fiji’s national coordinating body responsible for planning, coordinating, and overseeing trade facilitation reforms, particularly in support of Fiji’s commitments under the World Trade Organisation (WTO) Trade Facilitation Agreement (TFA).

During the meeting, members received updates on the Time Release Study (TRS), including developments relating to postal sector processes. The Committee was also briefed on progress in the implementation of the National Single Window by the World Bank, as well as updates from FRCS on the establishment of the Project Management Unit (PMU).

Discussions further focused on priority areas moving forward, including the WTO e-commerce moratorium. Members considered recent developments, potential implications for Fiji, and strategic considerations informing Fiji’s position going forward.

At FRCS, we pride ourselves on going beyond transactions. We serve people, families, and communities. A recent experience at our Ba office beautifully reflects this commitment.

Recently, 63 year old Ilikini Ratavo arrived to renew his JOINT ID Card. Mr. Ratavo, who is elderly and visually impaired, had travelled all the way from Nadarivatu, a remote highland community more than 90 kilometres from Ba Town. The journey itself takes about 2.5 hours along steep, winding mountain roads which is a challenging trip even for the young and able-bodied.

Mr. Ratavo had brought his ID with him, but not his birth certificate, which is required for the renewal. When our team explained the requirement, he shared his concern that due to his disability and the long travel distance, he would not be able to return to Nadarivatu to retrieve the document. He urgently needed his JOINT ID Card for bank purposes, and going back home without it would cause further hardship.

Recognizing the situation, our Ba team immediately stepped into problem-solving mode. As Mr. Ratavo was on social welfare assistance, the team reached out to the Ministry of Social Welfare in Ba and Tavua. In the true spirit of partnership and community support, their officers promptly assisted and provided a copy of Mr. Ratavo’s birth certificate.

With the required documents in hand, our team successfully processed his JOINT ID Card renewal.

Mr. Ratavo left the office smiling, relieved, grateful, and empowered. This experience is a powerful reminder of what service means at FRCS. It is not just about meeting requirements but is about listening, understanding real-life challenges, and working together to make a difference.

The Ba team exemplified our values through:

 Collaboration

 Empathy

 Going the extra mile for our customers

Their actions ensured that one of our elderly citizens received not just a card, but dignity, support, and a positive experience. This is the FRCS spirit in action, Serving our community with heart.

#Service # FRCSNews #Partnership#ServiceWithSmile

Six Customs Officers have successfully graduated with a Boat Master License (BML), a milestone achievement made possible through funding from the Government of the United Kingdom, facilitated via the United Nations Development Programme (UNDP). The training was delivered and certified by the Maritime Safety Authority of Fiji (MSAF).

The cohort included two female officers, marking an important step in empowering women in the maritime sector, an area traditionally dominated by men. Their participation reflects growing opportunities for women to take on specialized and leadership roles within Fiji’s maritime operations.

Honourable Pio Tikoduadua, Minister for Defence and Veteran’s Affairs, officiated as the chief guest at the graduation ceremony, commending the officers for their dedication and highlighting the importance of continuous upskilling in enhancing border security and maritime safety.

The Boat Master License programme strengthens Fiji’s capability at sea by providing officers with specialized knowledge in navigation, emergency response, vessel management, and maritime regulations. These competencies are critical for ensuring safe and effective operations, particularly as Customs officers play a key role in safeguarding Fiji’s borders.

FRCS acknowledged the strong partnership with UNDP, the Fiji Navy, Fiji Police Force, and MSAF, whose collaboration helped create a robust platform to equip officers with the skills and expertise required in an evolving maritime environment.

This initiative underscores Fiji’s ongoing commitment to strengthening maritime security while promoting professional growth and gender inclusivity within the sector.

#FRCS#BorderSecurity#maritimesecurity#ukinfiji

The Fiji Revenue and Customs Service (FRCS) proudly marked International Women’s Day by celebrating the remarkable contributions of women across the organisation.

CEO Udit Singh highlighted that the global occasion serves not only to honour progress already made, but also to remind us of the work that still lies ahead. Each year’s theme invites us to reflect on equity, inclusion, and opportunity. The values that shape resilient institutions and thriving communities.

“At FRCS, we are proud to have women leading at every level. Whether in customer service, audit, compliance, technology, policy, or executive leadership, women bring insight, empathy, and excellence to our organisation. Their contributions are fundamental to the quality of service we provide the people of Fiji,” Mr. Singh said.

He emphasised that International Women’s Day is also a time to reaffirm FRCS’s commitment to gender equality.

As an organisation, FRCS remains focused on:

 Creating a safe, respectful, and inclusive workplace

 Ensuring equal access to opportunities and leadership pathways

 Supporting the professional development of women at every career stage

 Strengthening diversity as a catalyst for innovation and organisational performance

“Achieving equality is not the responsibility of policy alone but each of us plays a role,” Mr. Singh added.

He encouraged staff to actively champion an inclusive culture by challenging bias, empowering women’s voices, fostering respect in every interaction, and mentoring emerging leaders.

“When we take these actions consistently, we move beyond symbolic recognition and create real, lasting impact.”

The celebration also featured inspiring keynote remarks from distinguished guests, including Deputy Head of Mission at the Australian High Commission Ms. Clair McNamara, Assistant Commissioner International Relations, Capacity Building and Transparency from the Australian Taxation Office Ms. Cathy Purcell, and Auditor General Ms. Finau Nagera.

The Prime Minister of the Republic of Fiji, the Hon. Sitiveni Ligamamada Rabuka, officially opened the Fiji Revenue and Customs Service (FRCS) Lautoka Office, marking a significant milestone in the Government’s ongoing efforts to strengthen public institutions and improve service delivery.

In his address, the Hon. Prime Minister said the opening of the Lautoka Office represented more than the commissioning of a modern facility. He described it as a deliberate and strategic Government investment aimed at strengthening public institutions to better serve the people of Fiji, support economic growth, and uphold the principles of good governance, accountability, and transparency.

“At its core, this initiative reflects our commitment to building a responsive, accessible, and people-centred public service—one that is capable of meeting the evolving needs of all Fijians,” the Prime Minister said.

The Prime Minister acknowledged the progress made by FRCS in recent years, particularly in strengthening compliance systems, enhancing audit capabilities, and modernising its operations. He noted that these reforms are critical not only to improving revenue performance, but also to reinforcing public confidence in Government institutions.

“This new FRCS Lautoka Office stands as a symbol of modern governance, inclusive service delivery, and our shared commitment to building a stronger and more resilient Fiji,” he said.

FRCS acknowledged and thanked the Turaga na Taukei Vidilo and the Turaga na Tui Vitogo for their guidance, support, and leadership during the traditional ceremony. Their participation and blessings added cultural significance and dignity to the official opening.

FRCS Board Chair, Mr. Malakai Naiyaga, thanked the Hon. Prime Minister and the Minister for Finance, Commerce and Business Development, Hon. Esrom Immanuel, for officiating at the opening. He said the Prime Minister’s presence sent a strong message to FRCS staff and the people of the Western Division about the importance of FRCS in nation-building and the Government’s continued support for the organisation’s mandate.

Mr. Naiyaga said the refurbished Lautoka Office reflects FRCS’s commitment to being a customer-centred and service-driven organisation. He noted that the modernised facility provides a professional and accessible environment designed to enhance service delivery for taxpayers and traders.

He highlighted that FRCS continues to perform strongly, with a positive outlook supported by resilient core revenue streams, strengthened compliance initiatives, enhanced audit and enforcement measures, data-driven risk targeting, and ongoing efforts to deepen taxpayer engagement.

“At FRCS, our role extends beyond revenue collection. We facilitate trade and play a critical role in border protection. Ultimately, our work supports the people and communities who drive Fiji’s prosperity, and we carry out these responsibilities with integrity, honesty, and accountability,” Mr. Naiyaga said.
Delivering the vote of thanks, FRCS Chief Executive Officer, Mr. Udit Singh, said the opening of the Lautoka Office symbolised collaboration, progress, and a shared commitment to better serving the people of Fiji.

“This facility will enhance operational efficiency, improve service delivery, and strengthen our engagement with the communities we serve,” Mr. Singh said.